19+
News

News & updates

Product updates, responsible-play information and what's new at LottoBC Mobile.

A fresh new look for LottoBC Mobile

A fresh new look for LottoBC Mobile

We have rebuilt the site from the ground up — faster, clearer and easier to play on any device.

Our new design puts the games front and centre with bigger cards, live countdowns to each draw in Pacific Time, and a smoother flow from picking your numbers to checking your results. The site is built mobile-first and meets modern accessibility standards including keyboard navigation and high-contrast text. We will keep improving based on your feedback — tell us what you think through Customer Support.

GameSense tools in your account

GameSense tools in your account

Set deposit and time limits, turn on reality checks, take a break, or enrol in Game Break — all in a couple of taps.

Staying in control is easier than ever. From your account you can set daily, weekly or monthly deposit limits and a daily time limit. A decrease to a limit takes effect immediately, while an increase applies only after a waiting period. You can switch on reality-check reminders, review your full activity history, take a break, or enrol in Game Break (Voluntary Self-Exclusion). If you ever need to talk to someone, the BC Responsible & Problem Gambling Program (1-888-795-6111, 24/7) is shown at the bottom of every page.

Know how the games work

Know how the games work

Outcomes are based on chance, and understanding the odds helps you make informed choices.

GameSense helps you understand how our games work: outcomes of eligible games are determined by a certified random number generator, lottery results come from scheduled draws, and the odds always favour the house over time. Knowing the facts helps you play for entertainment and within a budget. Set a deposit limit and a time limit before you start, and take a break when you need one.

Five tips for safer, more enjoyable play

Five tips for safer, more enjoyable play

Simple habits that keep gambling a game.

First, treat gambling as entertainment, not income. Second, set a budget before you start and stick to it. Third, only play with money you can afford to lose. Fourth, never chase losses or play to escape stress. Fifth, take regular breaks and balance play with other activities. The GameSense tools make all of this easy — and help is always available through the BC Responsible & Problem Gambling Program at 1-888-795-6111 (24/7).

How prizes are paid

How prizes are paid

From a validated draw to a verified payout — here is how it works.

When a lottery draw is validated, any prize is credited to your account. Smaller prizes are credited automatically. Before any withdrawal we complete identity, age and residency verification (KYC), and payouts are made to a verified payment method in your own name. Winner names are always shortened to protect privacy, in line with our Privacy Policy. Set your limits, choose your numbers, and play responsibly.

Playing safely in British Columbia

Playing safely in British Columbia

Our services are available only to players who are 19+ and resident in British Columbia.

Gambling in British Columbia is conducted, managed and operated by the British Columbia Lottery Corporation (BCLC) under the Gaming Control Act (B.C.), with oversight by the Independent Gambling Control Office. To play, you must be 19 or older and resident in and physically located in British Columbia, and you must complete identity verification. Our GameSense tools and the BC Responsible & Problem Gambling Program are available across the whole site.