Who we are
LottoBC Mobile is operated by the British Columbia Lottery Corporation (BCLC), a Crown corporation of the Province of British Columbia established on 25 October 1984. BCLC is authorized to conduct, manage and operate gambling in British Columbia under the Gaming Control Act (British Columbia). Our offering covers lotteries (including Lotto Max, Lotto 6/49, BC/49, Extra, Keno and BC 50/50), casino / eGaming and sports betting, each only to the extent BCLC is authorized to provide them in the province.
Our mission
Our mission is to provide gambling entertainment in a way that is safe, responsible and fair. We design our games and services to be clear and transparent, to make responsible-gambling tools easy to use through GameSense, and to treat every player with respect. Gambling should be entertainment — never a way to make money or solve financial problems.
How we are governed
BCLC operates within the legal framework of British Columbia and Canada. Our authority to conduct, manage and operate gambling comes from the Gaming Control Act (British Columbia), and oversight is provided by the Independent Gambling Control Office (IGCO). We also meet federal obligations relating to anti-money-laundering under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act, with reporting to FINTRAC.
Responsibility first
Responsible gambling is central to how we operate. Through our GameSense program, every player can set deposit and time limits, use reality checks, take a break, or enrol in Game Break (Voluntary Self-Exclusion) at any time. We promote play as entertainment, verify that players are 19+ and resident in British Columbia, and make help easy to find.
Our games
Our line-up covers British Columbia lotteries such as Lotto Max, Lotto 6/49, BC/49, Keno, BC 50/50 and Extra, alongside casino / eGaming and sports betting. Each game presents its rules, schedule and the information you need before you play. Outcomes of eligible games are determined by a certified random number generator that is independently tested.
Fairness and security
Outcomes of eligible games are produced by a certified random number generator that is independently tested by accredited laboratories, and results are final once validated. Your account is protected with modern security, including encryption and access controls. We verify identity, age and British Columbia residency (KYC) to keep play safe and compliant, and we handle personal information in accordance with the Freedom of Information and Protection of Privacy Act (British Columbia).
Support when you need it
Our Customer Support team can help with your account, payments, verification, responsible-gambling tools and game questions. You can reach us by phone at 1-866-815-0222 (daily 7:00–24:00 PST), by live chat 24/7, or by email at support@lottobcmobile.co. Complaints we cannot resolve directly may be escalated to the Independent Gambling Control Office.
Available in British Columbia
Our services are available only to players who are 19 years of age or older and resident in and physically located in British Columbia. BCLC is not authorized to offer gambling outside the province. Net proceeds from gambling in British Columbia benefit the province and the programs it supports.
