Support
Customer Support
Questions, feedback or a complaint? Our Customer Support team is here to help.
Customer Support
Call us at 1-866-815-0222 (daily 7:00–24:00 PST), use live chat 24/7, or email support@lottobcmobile.co. You can also write to us at British Columbia Lottery Corporation (BCLC), 74 West Seymour Street, Kamloops, BC, V2C 1E2, Canada. Use the form below and we will get back to you as soon as we can. For account, verification or responsible-gambling matters, the details here will reach the right team. Complaints we cannot resolve directly may be escalated to the Independent Gambling Control Office (IGCO).